International Shipping Policy
Shipping to Canada, Australia, New Zealand, Europe and the UK
Our normal handling time for each international order is about 3-4 days, Monday through Friday, excluding US Holidays. During times of high order volume, such as holidays or big sales, the handling time may be extend further.
As with any shipping service, domestic or international, weather can cause delays in shipping. This type of delay due to the carrier and not Clad & Cloth. Once we send out your package, we have no control over delivery.
If you need assistance, do not hesitate to contact us at firstname.lastname@example.org.
Delivery Time - International
Clad & Cloth international shipping rates INCLUDE all applicable taxes, duties and fees for our amazing customers located all over the world. These are often referred to as "Total Landed Costs" and YES we pay for all of it.
International Shipping Tiers
We offer free International Shipping with FedEx or USPS on orders of $200 (US DOLLARS) or more. In some cases, we will ship with USPS International when FedEx services are not available.
Internationally, rates and delivery time depend on multiple factors such as destination, carrier and selected service.
FedEx is a great option for most parts of the world. The fee includes clearance through customs and is fairly fast. In most cases it is around 3-5 days for delivery.
USPS is expensive. Priority international shipping is estimated to arrive within 8-10 days to customs and then you have clearance time and delivery time within the country.
Refused or undeliverable orders that are returned to our facility will be processed like a standard return; this means all shipping costs, including return freight charges and any return-to-sender fees assessed by the shipping carrier, will be deducted from the product refund. Keep in mind that international orders which have been refused by the receiver or deemed undeliverable by the shipping carrier may be subject to duties, taxes, customs charges or brokerage fees on the return shipment.
Clad & Cloth reserves the right to deduct these additional costs, in addition to all freight charges, from the product refund. If you would like to return an item it is recommended that all shipments be accepted and then sent back following our standard return process. Refusing a package has the potential to have it refused, cause delays in return shipping as well as incur additional shipping charges.
**Clad & Cloth is not able to identify how long any order will take to arrive once it reaches customs in your specific country.