CLAD&CLOTH will gladly accept merchandise returns within 30 days of you receiving your items (excluding final sale). Customers will only be offered store credit for items received after our 30 day grace period. The items must be returned in the same condition you received it in, without wear or damage, along with the packaging slip & in its original packaging. The money will be refunded to the original form of payment and usually takes 3-7 days to show up in your account, depending on your individual bank.
All customers are responsible for all shipping and handling cost of their purchases, returns & exchanges; these charges are non-refundable.
To initiate a return, please enter your email and order number in provided fields at the bottom of this page. Follow the prompted directions and submit. You will receive update emails to track the process of your order.
Please contact email@example.com for any questions about our return policy and process.
If you wish to exchange an item, follow our return policy and we will refund the order to the original form of payment to allow you to make another purchase online for the correct size.
All customers are responsible for all shipping and handling cost of their purchases, returns & exchanges; these charges are non-refundable. We do not offer any drop-offs or pick-ups. Please contact customer service for more information on returns.
Returns may be sent to:
CLAD & CLOTH
1096 W 40 S
Orem, UT 84058
Please note: When shipping your item back to us, we strongly recommend that you use a delivery confirmation and track your package. CLAD&CLOTH is not responsible for lost exchanges/returns.